This series of vignettes illustrates common facilitation challenges and examples of ways facilitators might manage them. This vignette portrays excerpts of facilitated conversations among residents of the fictitious town of Bradford.

The mayor and city council are considering a change to the zoning laws that will authorize the construction of a big box chain-store called ProMart in the middle of town. The city leaders want to hear feedback from residents about the proposed ProMart store, so they brought professional facilitators to organize and facilitate a series of small group dialogues with the community.

Click below for the first of the four Facilitation, Challenges & Interventions training videos.