How difficult is it for people with marketplace insurance to find in-network health care providers, and how do delays and challenges in accessing care affect people’s lives? This series of reports is based on in-depth qualitative research that followed people covered by insurance plans purchased on state and federal marketplaces as they tried to find in-network care providers for either mental health or diabetes care.

Support for this research was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the foundation.

Use the navigation bar at the top to access reports for each respective topic.